Privacy & Ethics Policy

Your privacy is important to us!

10571091 CANADA INC. is a Canadian corporation incorporated under the Canada Business Corporations Act, with its principal place of business in Montreal, Quebec, Canada.

It is 10571091 CANADA INC.'s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to (hereinafter, "us", "we", "our", or ""). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and Conditions posted on our website, set forth the general rules and policies governing your use of our website. Depending on your activities when visiting our website, you may be required to agree to additional terms and conditions.

Data Collected

Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use the website. From time to time, we may release non-personally-identifying information in the aggregate (for example, by publishing a report or paper on the statistics and trends in the usage of the website and the intelligent tutors).

We collect the following potentially personally-identifying information: Internet Protocol (IP) addresses, user names and emails for registered and logged in users. In addition, for users who register their user account with Facebook or Google, we collect their respective Facebook and Google account ids and their names affiliated with their Facebook or Google accounts.

You directly provide us with most of the data we collect. We collect data and process data when you:
1. Register as a user or log in.
2. Interact or converse with our intelligent tutoring systems or with other users through our platform.
3. Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
4. Use or view our website via your browser's cookies.

We collect your data so that we can:
1. Manage your account and process your orders.
2. Manage your interaction and conversation history and track your study progress.
3. Email you with special offers on products and services we think you might like.
4. Email you with customer and feedback surveys to improve our products and services.

Security and Data Storage

The security of your personally-identifying information is important to us. We use all reasonable and measured steps to protect your personally-identifying information. However, remember that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

All the information transferred between you and us occurs over the Hypertext Transfer Protocol Secure (HTTPS), which is an encrypted application communication protocol based on asymmetric encryption. All personally-identifying information is stored in an encrypted database on a server in the United States or in Canada, which only a limited number of employees and officers of 10571091 CANADA INC. have access to through a secure connection, such as Transport Layer Security (TLS) or Secure Sockets Layer (SSL).

Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

1. The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

2. The right to rectification – You have the right to request that we correct any personal information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

3. The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

4. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

5. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

6. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.

Our Data Protection Officer is Iulian Vlad Serban. He is in charge of our compliance with applicable laws and regulations, such as the EU General Data Protection Regulation (GDPR), the ePrivacy Regulation (ePR), and the Personal Information Protection and Electronic Documents Act (PIPEDA). You may address him to challenge our organization’s compliance with these laws and regulations.

If you would like to exercise any of these rights, please contact our Data Protection Officer by our email:


Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.

Links To External Sites

Our website may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Disclosure of Non-Personally-Identifying Information

We collect statistics about the behavior of visitors to the website. We may display non-personally-identifying information publicly or share it with others.

Disclosure of Personally-Identifying Information

As a Canadian corporation incorporated under the Canada Business Corporations Act, we must be compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA). We will not disclose personally-identifying information without your consent, except in the two exceptional cases stipulated by Paragraphs 7(3)(d.1) and 7(3)(d.2) of the PIPEDA:

7(3) ... an organization may disclose personal information without the knowledge or consent of the individual only if the disclosure is :

(d.1) made to another organization and is reasonable for the purposes of investigating a breach of an agreement or a contravention of the laws of Canada or a province that has been, is being or is about to be committed and it is reasonable to expect that disclosure with the knowledge or consent of the individual would compromise the investigation;

(d.2) made to another organization and is reasonable for the purposes of detecting or suppressing fraud or of preventing fraud that is likely to be committed and it is reasonable to expect that the disclosure with the knowledge or consent of the individual would compromise the ability to prevent, detect or suppress the fraud;

Privacy Policy Changes

We may change our Privacy Policy from time to time, and at our own sole discretion. We encourage visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

How to Contact the Appropriate Authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Office of the Privacy Commissioner of Canada.


Address: 30, Victoria Street, Gatineau, Quebec, K1A 1H3, Canada

Ethics Policy

At Korbit, we believe that the future of education is interactive and personalized. That is why we build intelligent tutors that empower students to learn at their own pace.

Korbit’s intelligent tutors use machine learning to teach students through interactive exercises and goal-oriented conversations. As the students progress in their learning journey, the intelligent tutor adapts itself to fit their unique learning style and knowledge gaps.

The tutors are designed with machine learning algorithms in order to scale at minimal cost across thousands of subjects, and to work with millions of students.

We know that along with tackling the technical complexities of developing such systems, we must also consider the ethical implications of our products and services. Education is fundamentally built on trust, and we plan on retaining it through transparency and openness.

As part of our collaboration with university and government institutions, we have received the approval of the Research Ethics Board of the National Research Council of Canada. You can read more about their policies and selection criteria here

To understand what is happening with your data, and how we are using it, please take a look at our Privacy Policy.

Here is a breakdown of our ethics policy:

1. Addressing Bias and Prejudice

Diversity is one of our core values, seen clearly through the strength of our team. Korbit has team members representing multiple countries, genders, ages, different socio-economic profiles, and sexual orientations. We actively develop different methods to address and remove data biases. Our Machine Learning course is also free, and we ensure that our outreach efforts are as widespread as possible to get students from all backgrounds. We are building the future of education and aim to provide interactive, personalized education for everyone.

2. Transparency around AI

At Korbit, AI is used to provide interactive, personalized education for everyone. Our developed solutions are used to improve educational outcomes for our users, including the manner and order of course material delivery, and the ability to interact with the dialogue-based system. We will continue being transparent on the functions of our AI systems.

3. Human-centric

We are using machines and AI to educate humans, enhancing the lives of our users. We believe there are advantages in cooperative and complementary human-machine interactions. We will ensure that these are used in a sustainable way as our AI will not lessen or restrict human abilities, and instead extend and complement them.

4. Continuous Dialogue and Revision

Korbit is aware of the complexity and rapid development of AI, along with the challenges it presents. We will continue applying relevant industry best practices to further develop our ethics policy, which includes ongoing discussion and dialogue with stakeholders.